We offer free delivery on all website sales included within the price specified to mainland UK addresses (England, Wales & Scotland). For deliveries to Scottish Highlands and any overseas location please contact us for a delivery quotation. We can ultimately delivery anywhere at a price. Our prices include VAT and if you require a VAT receipt just ask us and we will happily oblige.
For products that we already have in stock on site we can deliver within 2 to 3 days and you can nominate which day (Monday to Friday) you prefer to receive your order. You may only specify a day as we cannot work to a time during the day only that it will be delivered sometime that day.
For the larger more expensive products (plus £500.00 each) we may have to order from our suppliers and this will take longer to do. But we will aim to get these products to you within 7 to 10 days regardless. Please note that larger products may be delivered on a pallet and you will have to ensure that you are able to receive a pallet at your address, and be there to unload the pallet.
At Victoria Ornate Gardens we pride ourselves on our delivery commitments and we will always try to work within your customer requirements. If there is any problem with your delivery just call or email and we will resolve the problem.
Or if you prefer you can visit us at our sales centre in Coventry (see Contact Us) to view and collect products yourself and relax in the coffee shop whilst you consider your purchases. Our experienced sales staff will be available to answer any of your questions and give product advice.
If you wish to change your mind you may return the product to us within the distance selling rules (usually within 7 days of purchase) but you will have to pay for the return postage. We can help with return deliveries just call or email us. If there is any defect or other problem with your product we will exchange or refund as required.
For further information please refer to our Terms & Conditions page.